thaila.store is a brand of Prakriti Maitri. All products on this website are sold, invoiced and shipped by Prakriti Maitri, G-8, Deep Tower Apartment, Behind Mahakaushal School, Gol Bazar, Jabalpur, Madhya Pradesh 482002, India. Payments made on this website are received by Prakriti Maitri.
This policy explains what information Prakriti Maitri collects through thaila.store and how we use it.
Information we collect
- Order details: name, phone number, email, delivery and billing address, and the products you buy.
- Messages you send us on WhatsApp, phone or email, including logos or designs for printing.
- Basic technical data such as cookies and device or browser information, used to run the cart and improve the website.
Payments
Online payments are processed by Razorpay. We do not see or store your full card, UPI PIN or net-banking details.
How we use it
- To process, ship and support your order, and to issue invoices.
- To send order updates by SMS, email or WhatsApp.
- To reply to quotes and questions, and, if you agree, to share offers. You can opt out anytime.
- To meet legal, tax and accounting requirements.
Who we share it with
Only with the services needed to fulfil your order: courier partners, the payment gateway (Razorpay), our website host, and authorities when the law requires. We do not sell your personal data.
Storage and security
We keep your data only as long as needed for your order and our legal records, and take reasonable steps to protect it.
Your choices
You can ask us to access, correct or delete your personal data, or stop marketing messages, by contacting us below.
Contact
Email: contact@prakritimaitri.com
Call / WhatsApp: +91 62639 96328
Hours: Monday to Saturday, 11:30 AM to 8:30 PM