thaila.store is a brand of Prakriti Maitri. All products on this website are sold, invoiced and shipped by Prakriti Maitri, G-8, Deep Tower Apartment, Behind Mahakaushal School, Gol Bazar, Jabalpur, Madhya Pradesh 482002, India. Payments made on this website are received by Prakriti Maitri.
Delivery charges
Delivery charges are not included in product prices. Delivery anywhere in India costs ₹91 per kg of parcel weight, rounded up to the next kg (minimum 1 kg). For example, a parcel of 0.5 kg costs ₹91 and a parcel of 1.4 kg costs ₹182. The exact charge is shown at checkout before you pay.
Dispatch and delivery time
- Ready-stock orders are dispatched from Jabalpur within 1 to 2 working days.
- Delivery usually takes 2 to 7 working days after dispatch, depending on your location.
- Custom printed orders are dispatched after design approval: about 3 to 4 days for around 100 pieces, and 7 to 10 days for larger quantities.
- Urgent delivery is available on request; message us on WhatsApp.
Tracking
Once your order is dispatched, we share the courier name and tracking details by SMS, email or WhatsApp.
Cash on delivery
Cash on delivery is available on plain (non-printed) bags across India, with a ₹100 COD charge per order added at checkout. Custom printed bags must be paid online (UPI, card or net banking); COD is not available for them. Please keep the exact amount ready when the parcel arrives.
International orders
We ship worldwide through DHL and Aramex. International shipping charges are quoted on request.
Delays and damage
Courier delays caused by weather, holidays or remote locations can happen. If your parcel arrives damaged, please report it within 48 hours as described in our Refund & Cancellation Policy.
Contact
Email: contact@prakritimaitri.com
Call / WhatsApp: +91 62639 96328
Hours: Monday to Saturday, 11:30 AM to 8:30 PM